Return policy

Returns, Refunds, and Exchanges

We want you to be completely satisfied with your purchase from Le Bazar Inoui. If you need to return or exchange an item, please review the following guidelines:

1. Conditions for Returns

  • Timeframe:
    Items may be returned or exchanged within 30 days of the purchase date.

  • Product Condition:
    Products must be in their original, unused condition, including all tags, packaging, and accessories. Items showing signs of wear, damage, or alteration may not be eligible for return.

  • Receipt Requirement:
    A valid proof of purchase or receipt is required for all returns and exchanges.

2. Who Covers Return Shipping Costs

  • Standard Returns:
    For returns not related to a defect or error on our part, the customer is responsible for the cost of return shipping.

  • Defective or Incorrect Items:
    If you received an item that is defective or not as described, please contact us immediately. In such cases, we will provide a prepaid shipping label for the return.

3. Refund Process

  • Refund Method:
    Refunds will be processed using the original payment method once the returned item is received and inspected. Please allow 7-10 business days for processing.

  • Store Credit Option:
    Alternatively, you may opt to receive a store credit for the full amount of the returned item, excluding any shipping fees.

  • Inspection:
    All returned items are subject to inspection. If an item does not meet our return conditions, a restocking fee may be applied or the return may be declined.

4. Items That Are Non-Returnable

  • Custom-Made or Personalized Items:
    Items that have been custom-made or personalized are not eligible for return or exchange, unless they arrive damaged or defective.

  • Final Sale Items:
    Certain items marked as "final sale" cannot be returned or exchanged. Please review the product details for any final sale notices.

By placing an order with us, you agree to these returns, refunds, and exchanges terms. If you have any questions or need further assistance, please contact our customer support team: support@bazarinoui.com

RETURNS TO:

LE BAZAR INOUI

Kawina Eath

Breite Gasse 7/1, UKIYO SHOP

1070 Vienna, AUSTRIA