Order Cancellations
1. Order Cancellations
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Allowed Timeframe:
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You may cancel your order within 24 hours of placing it, provided it has not yet been processed for shipping.
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Once an order has been shipped, it cannot be canceled.
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How to Request a Cancellation:
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To cancel an order, please contact our customer support team as soon as possible with your order number.
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If cancellation is approved, a refund will be issued to your original payment method within 7-10 business days.
2. Modifying an Order
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Changes Before Processing:
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If you need to modify your order (such as updating the shipping address or changing item sizes), please contact us within 12 hours of placing your order.
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Changes After Processing:
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Once an order has been processed or shipped, modifications cannot be made. If necessary, you may return the item following our Returns & Refunds Policy.
We encourage you to review your order carefully before completing your purchase. If you have any questions or need assistance, please reach out to our customer support team.